How to Use IEHP for Therapy at Serene Pathways

Navigating mental health care can be overwhelming, but if you're an Inland Empire Health Plan (IEHP) member, you have access to quality therapy services at no cost. Serene Pathways Counseling is proud to be an IEHP-approved provider, offering compassionate and professional mental health support for residents in San Bernardino and Riverside counties. Here’s how you can use your IEHP coverage for therapy.

Step 1: Check Your Eligibility

IEHP offers mental health services to members enrolled in IEHP Medi-Cal. If you're unsure about your coverage, you can:

  • Call IEHP Member Services at (800) 440-IEHP (4347) to confirm your eligibility.

  • Check your IEHP Member ID Card to verify that you’re enrolled in IEHP Medi-Cal.

  • Ask Serene Pathways to verify your coverage when booking an appointment.

Step 2: Get a Referral or Self-Refer

  • If you see a primary care doctor, they can refer you to a therapist for mental health support.

  • You don’t need a referral to start therapy at Serene Pathways—you can contact us directly to schedule an appointment.

Step 3: Schedule Your First Therapy Session

Once you've confirmed your IEHP coverage, booking a session is easy:

  • Call Serene Pathways and let us know you're an IEHP member.

  • Fill out an intake form, providing details about your concerns and mental health needs.

  • Schedule an appointment for in-person therapy in Chino or virtual therapy across California.

Step 4: Start Your Therapy Journey

During your first session, our therapists will work with you to:

  • Understand your needs and goals.

  • Create a personalized treatment plan.

  • Offer guidance, support, and strategies to improve your mental well-being.

Step 5: Explore No-Cost Therapy Programs

As an IEHP member, you may also qualify for No-Cost 8-Week Programs, including:

  • EMDR Therapy for Trauma Recovery (Individual)

  • EFT for Couples (Group Therapy)

  • Parenting Support Groups (Circle of Security Parenting)

  • Art Therapy for Creative Expression

  • LGBTQ+ Support Groups (for individuals & families)

Why Choose Serene Pathways?

  • IEHP-Approved Therapy Provider

  • In-Person & Online Therapy Options

  • Highly Trained & Compassionate Therapists

  • Flexible Scheduling to Fit Your Needs

Start Your Therapy Journey Today

Taking care of your mental health is just as important as taking care of your physical health. If you're an IEHP member, don’t hesitate to access the free therapy services available to you.

📞 Call us today to schedule your first session: 909-591-5085

📍 Visit us in Chino or online across California

🌐 Learn more at: https://www.serenepathways.com/

Your mental wellness matters. Let’s take the next step together. 💙

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The Importance of Mental Health Counseling: Taking the First Step Toward Healing

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Maximizing Your IEHP Benefits: How to Get the Most Out of Therapy at Serene Pathways